FAQ

With the FAQ extension for Magento, you get to provide your customers with additional information. The information can be about anything from a specific brand, product, shopping process, warranty and payment method to store features, license, return, delivery and much more! This helps you in providing this information in a user-friendly and organized manner. You get to decrease the number of not only the questions that are submitted to your support staff but also the confused customers.

For example, a customer comes to your Magento store and wants to make a purchase. Now, what if they have a question related to a product or your store policy, they will either send direct questions to your support team or just leave your store annoyed. Don’t want this situation to arise? Get this FAQ module and your customers will get all the frequently asked questions under one menu and your support staff will be less burdened by the questions of your customers. This way, you'll get happy customers and a relieved support team.

Business Value

SEO Friendly

With this module, you don't need to compromise on your store's SEO, as you can change your URL for this page and make it SEO-friendly.

Easy Navigation

Your customers can easily find the FAQ menu on your Magento store's page.

Customer Satisfaction

As your customers can find all the potential questions under the FAQ menu, they will be highly satisfied.

More Sales

More sales satisfaction means more customer satisfaction. As your customers will have clear information about all your store policies, they'll make more purchases.

Feature Highlights

• Enable/Disable feature from admin: In case you don’t need this feature for one of your Magento 2 stores, you can easily disable this feature from admin.
• Can add multiple categories: We understand that your customers can have queries on a variety of topics including products, delivery, return, and warranty. This is why, with this module, we let you add multiple categories under the FAQ menu.
• Easily create Frequently Asked Questions and Answers: In order to make the whole process of adding questions and answers under the FAQ feature stress-free, we have kept it extremely easy.
• Assign questions to multiple categories: You can add questions as well as answers to multiple categories with ease.
• Sort order feature available for categories and questions: There is a "sort" feature for categories as well as questions. This enables you to sort both these according to your preference.
• Change layout, title, and URL from admin: If you are not happy with the default layout, title of the page and URL, you get the option to change them just the way you want.
• Enable/Disable FAQ link on the top menu: Don't want to place the FAQ link among the top menu? Fret not. Our module has got you covered! We let you disable it with just a single click on your mouse.
• Add images to answers with the inbuilt editor: Does the answer to the frequently asked question require images along with texts so that the customers can understand it in a better way? We let you do that too. Install our FAQ module and you are all set!
• Enable or Disable the Widget: You can turn on or turn off the FAQ feature or widget easily for your Magento store.
• Grid features: Want to manage the FAQs and the categories effortlessly? Use the Magento admin grid feature. It comes with multiple options like search, sort, mass action and various other built-in features. You can also separate the FAQs grid from the category grid for seamless, smooth and uncomplicated management. 
• Option for widget customization: Get complete control of the FAQ widget feature for your Magento store. You can turn it on or turn it off as per your preference or requirement. 
• Multi-Store feature available: Does your domain have multiple extensions (eg. .in or .com)? Then this feature will be of great help to you, as you can add categories, questions, and answers for all stores from one place.
• SEO Optimisation: This feature allow to add the url to default sitemap and also allow to add custom title, meta description and meta keywords.