Cancel Order

The Cancel order extension by CodeDecorator gives functionality to your registered customer to cancel orders without any complex process from the front end. Order cancellation on its own will increase user experience and operational efficiency of your store. Store owners can view cancellation reasons in the backend.

The Cancel Order Extension provides the customer with a powerful cancellation feature from which the admin and customer can enhance their business experience. Allowing customers to cancel the order in their own way, along with predefined cancellation reasons by the admin, will help both sides to boost their shopping experience. Customers can easily cancel their order in the ‘My Order’ Section. Give them the freedom to respect their decisions. The Cancel Order Extension provides a pop-up with a predefined cancellation reason and a comment box, which will help customers to cancel effortlessly.

Key Features:

• Customers can cancel orders independently.
• Store owners get an additional grid or list from which they can see cancelled orders.
• Extension sends notification emails to administrators when an order is cancelled, keeping your team informed and responsive.
• The Extension provides a pop-up with a predefined cancellation reason and a comment box, which will help customers to cancel effortlessly.
• Quick and easy installation.
• Enable or disable the extension.