Overview
Back to topCarts Guru multi-channel marketing campaigns mean maximum engagement - send targeted marketing messages that find customers on the channel where they’re most likely to click, engage, and buy. Multi-channel marketing automation multiplies success - SMS, email, and Facebook Messenger each bring their own specific benefits.
SMS marketing is the best way to reach customers fast. Carts Guru customers see over 25x ROI with SMS automation. Email marketing the perfect channel to showcase products. Deliver visually engaging content that fits your brand’s image. Facebook Messenger marketing is the most underutilized medium. Only 1% of businesses market across Facebook Messenger, but it’s the leading messaging channel in France and the USA among other countries.
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Engagez votre base de contacts grâce aux campagnes marketing multicanales Carts Guru: envoyez des messages ciblés sur le canal adapté pour générer l’intérêt de vos clients et visiteurs et provoquer de nouveaux achats. SMS, e-mail ou encore Facebook Messenger, le marketing automation multicanal multiplie vos chance de convertir.
Le marketing par SMS est le meilleur moyen d'atteindre rapidement les clients et d’obtenir un retour sur investissement élevé soit x25 en moyenne pour les clients Carts Guru.
Avec un contenu visuellement attrayant et reflétant votre image de marque, l’emailing est efficace pour tous vos contenu en rapport avec vos produits.
Seulement 1% des entreprises utilisent Facebook Messenger,alors que la portée de ce réseau social est énorme. En effet, Facebook Messenger est le premier canal de messagerie en France et aux États-Unis parmi d'autres pays.
Pricing
Take advantage of your FREE TRIAL and test the power of Carts Guru. Contact us to activate your free trial.
SMS is billed separately by usage.
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Profitez de votre ESSAI GRATUIT et testez le pouvoir de Carts Guru. Contactez-nous pour votre essai gratuit.
SMS facturés séparément selon l'usage.
Use Cases
Carts Guru provides pre-built, customizable campaigns for all the most popular e-commerce use cases:
- Abandoned cart campaigns - Automatically retarget any visitor who abandons a cart on your site, create a sense of urgency and offer a special discount to secure a purchase
- Customer win-back campaigns - Nurturing a customer you already have is 5x more cost-effective than acquiring a new one: automatically re-engage old customers to get the most out of your existing contacts
- Post-purchase campaigns - Catch customers when they’re in a buying mood: direct them to complementary products or recently viewed items, with or without an incentive or discount code
- Promotional campaigns - Schedule one-off marketing messages for seasonal offers, holidays, new product releases, or one-time discounts, sent over email, SMS, and/or Facebook Messenger
- Campaigns are personalized for each individual recipient thanks to smart segmentation. Group contacts based on past purchasing behavior, actions are taken on your site, or personal information then reaches them with relevant content that drives engagement
- These campaigns use fall-back logic to maximize audience reach. If a contact doesn’t open your email marketing, automatically send an SMS or Facebook Message to find them on their preferred channel until they make a sale
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Retrouvez dès à présent les campagnes les plus efficaces du e-commerce, pré-conçues et prêtes à être lancées depuis la plateforme Carts Guru :
- Campagnes de relance de panier abandonné: relancez automatiquement vos visiteurs n’ayant pas finalisé leurs achats
- Campagnes de réactivation client: communiquez avec vos clients inactifs pour les encourager à effectuer un nouvel achat
- Campagnes post-achat: recommandez des produits complémentaires à vos clients ayant effectué un achat récemment
- Campagnes promotionnelles: suscitez l'intérêt de vos clients en leur proposant des ventes privées ou une réduction spéciale sur une sélection de produits
Features
- Marketing automation - Send fully automated marketing campaigns that respond to customers’ actions and target them at the right moment, on the right channel
- Multiple channels - Combine SMS, email, and Facebook Messenger to send targeted messages that find customers on the channel where they’re most likely to click, engage, and buy
- Pre-built campaigns - the most popular e-commerce use cases ready to customize and send - abandoned cart campaigns, customer win-back campaigns, post-purchase campaigns, promotional campaigns, and more
- Dynamic workflows - Use fall-back logic to maximize audience reach. If a contact doesn’t open your email marketing, trigger an automated SMS or FBM to find them on their preferred channel until they make their purchase
- E-commerce dashboard - Make data-driven decisions to grow your e-commerce business. Analyze data such as: revenue per contact, average order value, marketing engagement, the performance of each channel, the ROI of each campaign, each customer’s individual journey
- Smart segmentation - Make sure every contact receives marketing that is personally relevant to them. Group customers into specific e-commerce audiences using our extensive list of properties such as personal details (name, country, language, timezone, etc.), most recent purchase date, total money spent on-site, last marketing message received/opened/clicked
- Customizable templates - Take pre-built e-commerce messaging templates and fully customize them to fit perfectly within your brand’s existing imagery. Keep your branding cohesive across all mediums
- Help is always available - Our expert customer support team will help you navigate the software and give free assistance launching your first few campaigns
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- Marketing automation - Envoyez des campagnes marketing entièrement automatisées qui répondent aux actions des clients et les ciblent au bon moment, sur le bon canal
- Multicanal - Combinez SMS, e-mails et Facebook Messenger pour envoyer des messages ciblés
- Campagnes pré-conçues- Retrouvez toutes les campagnes essentielles pour votre e-commerce prêtes à être envoyées - campagnes de panier abandonné, campagnes de réactivation clients, campagnes post-achat, campagnes promotionnelles, etc
- Scénarios dynamiques - Construisez votre workflow automatique en prenant en compte la logique d'action à suivre selon le comportement de votre client. Si un contact n'ouvre pas votre e-mail, déclenchez une communication par SMS ou FBM
- Tableau de bord e-commerce - Monitorez en temps réel la délivrabilité et les performances de vos emails transactionnels et visualisez rapidement l’impact monétaire de vos campagnes: valeur moyenne des commandes, ROI, chiffre d'affaire et bien d’autres
- Segmentation intelligente - Construisez vos audiences selon le comportement sur le site et les données de vos clients. Parmi notre liste de propriété: nom, pays, langue, fuseau horaire, la date d'achat la plus récente, le montant total dépensé sur place, le dernier message marketing reçu / ouvert / cliqué
- Modèles personnalisables: utilisez nos templates prédéfinis et personnalisez-les pour qu'ils s'intègrent parfaitement à votre image de votre marque.
- Notre équipe d'experts vous aidera à naviguer sur la plateforme et vous offrira une assistance gratuite pour le lancement de vos premières campagnes
Technical Specifications
Back to topSeller profile
Seller contact
Integrator
Current Version
2.3.13
Adobe Commerce platform compatibility
Magento Open Source: 2.4 (current), 2.0 (obsolete), 2.1 (obsolete), 2.2 (obsolete), 2.3 (obsolete)
Type
Stable Build
Updated
19 April, 2024
Categories
Extensions, Marketing, Email Marketing, Marketing Automation
Documentation
License Type
Apache License 2.0
Policy
Quality Report
Back to topAll tests were conducted on the latest versions of Adobe Commerce that existed for the compatible release lines at the moment of the extension submission. Latest versions of all other software were used, as applicable.
Release Notes
Back to top2.3.13:
- Compatible with Magento Open Source : 2.1 2.2 2.3 2.4
- Stability: Stable Build
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Description:
Fix of a bug causing the captcha validation to break.
2.3.10:
- Compatible with Magento Open Source : 2.1 2.2 2.3 2.4
- Stability: Stable Build
-
Description:
Fix of order synch related to product segmentation enrichment for deleted orders.
2.3.9:
- Compatible with Magento Open Source : 2.1 2.2 2.3 2.4
- Stability: Stable Build
-
Description:
- Compatible with Magento 2.4.6
- Security enhancement
2.3.6:
- Compatible with Magento Open Source : 2.1 2.2 2.3 2.4
- Stability: Stable Build
-
Description:
A fix related to the recently released product segmentation feature.
A fix for fixed coupons that were applied to single items instead that to the whole cart.
2.3.4:
- Compatible with Magento Open Source : 2.1 2.2 2.3 2.4
- Stability: Stable Build
-
Description:
Synch of contacts and orders
Performance optimisation: the plugin is no more slowing down the website
Product segmentation (90% working so still in beta)
2.2.1:
- Compatible with Magento Open Source : 2.1 2.2 2.3 2.4
- Stability: Stable Build
-
Description:
* Fixed bug related to free shipping coupons
* Fixed bug with the civility field in carts & orders when enabled
* Better error handling of carts & orders referencing a deleted product
* Added support for storeLanguage and browserLanguage
2.2.0:
- Compatible with Magento Open Source : 2.1 2.2 2.3 2.4
- Stability: Stable Build
-
Description:
* Verified compatibility with Magento 2.4.4
* Support for list segmentation by Product/Category
* Support for coupons with a fixed amount value
* Support for fetching the store language when getting a contact, cart or order event
* Better support for triggering funnels based on CG list
* Improved behaviour of the credentials form in backoffice
* Fixed performance bug in JavaScript
2.0.11:
- Compatible with Magento Open Source : 2.1 2.2 2.3 2.4
- Stability: Stable Build
-
Description:
* Changed POST method implementation for external calling to Carts Guru platform.
* Bug fixes in coupon creation.
2.0.9:
- Compatible with Magento Open Source : 2.1 2.2 2.3 2.4
- Stability: Stable Build
-
Description:
Small performance fixes in the tracker script.
2.0.7:
- Compatible with Magento Open Source : 2.1 2.2 2.3
- Stability: Stable Build
-
Description:
Compatible with Open Source (CE) : 2.1.14 and above
Stability: Stable Build
Description: Official release for Magento 2
1.3.0:
- Compatible with Magento Open Source : 2.0 2.1 2.2 2.3
- Stability: Stable Build
-
Description:
Improving how we retrieve imageUrl
1.1.0:
- Compatible with Magento Open Source : 2.0 2.1 2.2
- Stability: Stable Build
-
Description:
- Add support for Facebook Messenger
- Improved performance
1.0.2:
- Compatible with Magento Open Source : 2.0 2.1 2.2
- Stability: Stable Build
-
Description:
Submit to Marketplace
1.0.0:
- Compatible with Magento Open Source : 2.0 2.1 2.2
- Stability: Stable Build
-
Description:
Submit to Marketplace
Support
Back to topThe best place to start if you need help with a specific extension is to contact the developer. All Adobe Commerce developers have both a contact email and a support email listed.
Contact Vendor