Overview
Back to topCapillary's Loyalty+ is an AI-powered intelligent loyalty marketing platform that delivers the highest ROI and sales via deep customer insights, hyper-personalized engagement, and experiential rewards.
The platform is used by 400+ enterprises comprising leading apparel & fashion retailers, supermarkets & hypermarkets, F&B, QSR chains, fuel retailers and merchants across 30+ countries in the US, India, Middle East, SEA, and China. Capillary’s platform powers 120K+ stores, 500M+ customers, and 100+ loyalty programs. We have unlocked customer retention potential for 400+ enterprises including top brands like PUMA, Abbott, VF Corporation, Jotun, Levi’s, Domino’s, KFC, Pizza Hut, Asics, HP, Bata and many more.
Capillary’s integration with Magento 2 is a simple configuration, unlocking one of the most powerful solutions for enhancing omnichannel customer loyalty, improving customer experience, and boosting sales. Customers can seamlessly earn and redeem loyalty rewards and points through various actions performed such as successful sign up or an order placed on your website. They can view the total rewarded and redeemed loyalty rewards and points in their account and easily spend on the checkout page through the redemption configuration.
Account & Pricing
To use Capillary’s integrations for Magento, you need to subscribe to Capillary’s Loyalty+ product and create an account. You can contact us at hello@capillarytech.com for account setup and pricing details
Note – Price of this extension does not cover for Capillary license costs
Feature Summary
- Reward your customers for performing key actions such as purchase of products, registration on brand’s portal, etc.
- Add or deduct reward points from customer's point balance
- Allow easy redemption of loyalty rewards
- Reverse the points deducted from a customer’s account on order cancellation
- Display the loyalty reward or points history in the customer account
- Easy access to customer’s order history in their account
- Allow admin to set up minimum and maximum points that can be availed in an order
- Allow admin to set multiples of points that can be used for redemption
- Allow admin to enable/disable redemption of loyalty rewards (e.g. discount coupons, gift vouchers, etc.)
Exclusive Features
A single platform for many loyalty needs
Make your loyalty program predictive with AI
Predicting consumer behavior with inbuilt propensity models, influencing consumer behavior through constant nudges, promotions, offers and omnichannel lifecycle engagement.
Using hyper-personalization at it’s best
Leveraging AI and a mix of conventional, localized, digital & social channels (ex: Facebook, Instagram, LINE, Viber, WeChat, etc.) to intelligently engage consumers with communication and promotions.
Continuous engagement, continuous rewards
Enriching consumer experiences and emotional gratification through event-based incentivization such as QR code scans, social interaction, NPS/ feedback / review, clickstream interactions and gamification (ex: milestone-based rewards, lucky lottery, spin the wheel).
Amplify engagements with personalized rewards
Rolling out the right type of incentivization on consumer transactions and interactions (points, coupons and dynamic rewards).
Collective efficiency for enterprise loyalty
Helping conglomerates launch umbrella loyalty programs across business entities making it convenient for consumers to earn and redeem points across all brands.
Creating loyalty to nurture brand evangelists
Incentivize store staff on achieving sales targets through target-based loyalty.
Innovative, proprietary frameworks championing loyalty
Capillary leverages its proprietary frameworks to add value to customers, providing brands actionable insights for optimizing and enhancing the program ROI.
Nudge framework
An AI-ML powered framework that provides quick recommendations to marketers on strategic next best steps to optimize their customer engagement program’s performance.
Value delivery framework
A proprietary framework that enables brands to unlock upto 8% incremental sales & 20% Loyalty Delivered Sales (LDS) through effective utilization of the platform.
A platform designed to scale
Capillary's CDP-powered predictive solutions and strategic services have helped deliver impact to brands across industry verticals.
Technical Specifications
Back to topSeller profile
Seller contact
Integrator
Current Version
2.3.0
Adobe Commerce platform compatibility
Adobe Commerce (cloud): 2.4 (current), 2.3 (obsolete)
Adobe Commerce (on-prem): 2.4 (current), 2.3 (obsolete)
Magento Open Source: 2.4 (current), 2.3 (obsolete)
Type
Stable Build
Updated
07 November, 2024
Categories
Extensions, Marketing, CRM
Supported Browsers
Chrome, Firefox
Quality Report
Back to topAll tests were conducted on the latest versions of Adobe Commerce that existed for the compatible release lines at the moment of the extension submission. Latest versions of all other software were used, as applicable.
Release Notes
Back to top2.3.0:
- Compatible with Adobe Commerce (cloud) : 2.3 2.4
- Compatible with Adobe Commerce (on-prem) : 2.3 2.4
- Compatible with Magento Open Source : 2.3 2.4
- Stability: Stable Build
-
Description:
- Added fix for the bug -> point redemption form renders irrespective of the config status.
- Coupon will now be restored to the customer's account on order cancellation.
- Transaction id will now be passed on every order creation.
2.2.3:
- Compatible with Adobe Commerce (cloud) : 2.3 2.4
- Compatible with Adobe Commerce (on-prem) : 2.3 2.4
- Compatible with Magento Open Source : 2.3 2.4
- Stability: Stable Build
-
Description:
- Plugin compatibility with 2.4.7 version
- Fixed issue in customer/token api
2.2.2:
- Compatible with Adobe Commerce (cloud) : 2.3 2.4
- Compatible with Adobe Commerce (on-prem) : 2.3 2.4
- Compatible with Magento Open Source : 2.3 2.4
- Stability: Stable Build
-
Description:
- Fix for the external Id issue (9873)
2.2.1:
- Compatible with Adobe Commerce (cloud) : 2.3 2.4
- Compatible with Adobe Commerce (on-prem) : 2.3 2.4
- Compatible with Magento Open Source : 2.3 2.4
- Stability: Stable Build
-
Description:
- Fix for the issue reported for V2 group loyalty exception handling (9711)
2.2.0:
- Compatible with Adobe Commerce (cloud) : 2.3 2.4
- Compatible with Adobe Commerce (on-prem) : 2.3 2.4
- Compatible with Magento Open Source : 2.3 2.4
- Stability: Stable Build
-
Description:
-V2 group loyalty is now compatible with Magento v2.4.4
2.1.0:
- Compatible with Adobe Commerce (cloud) : 2.3 2.4
- Compatible with Adobe Commerce (on-prem) : 2.3 2.4
- Compatible with Magento Open Source : 2.3 2.4
- Stability: Stable Build
-
Description:
- The plugin is now compatible with Magento 2.4.4
- Currently the V2 group loyalty is not compatible this version
2.0.0:
- Compatible with Adobe Commerce (cloud) : 2.3 2.4
- Compatible with Adobe Commerce (on-prem) : 2.3 2.4
- Compatible with Magento Open Source : 2.3 2.4
- Stability: Stable Build
-
Description:
Added new features stated below
- Multi Loyalty Program
- Referral code Validation
- Reward Catalog
- Gamification
- Customer Care Management System
- Update Primary Identifier
1.4.2:
- Compatible with Adobe Commerce (cloud) : 2.3 2.4
- Compatible with Adobe Commerce (on-prem) : 2.3 2.4
- Compatible with Magento Open Source : 2.3 2.4
- Stability: Stable Build
-
Description:
- Fix for order return qty check on partial return
1.4.1:
- Compatible with Adobe Commerce (cloud) : 2.3 2.4
- Compatible with Adobe Commerce (on-prem) : 2.3 2.4
- Compatible with Magento Open Source : 2.3 2.4
- Stability: Stable Build
-
Description:
- patches for the coupon redemption and partial cancellation/return released in 1.4.0
1.4.0:
- Compatible with Adobe Commerce (cloud) : 2.3 2.4
- Compatible with Adobe Commerce (on-prem) : 2.3 2.4
- Compatible with Magento Open Source : 2.3 2.4
- Stability: Stable Build
-
Description:
- Added category level coupon redemption feature
- Added partial cancellation flow
- Added full and partial return generation on credit memo creation
1.3.0:
- Compatible with Adobe Commerce (cloud) : 2.3 2.4
- Compatible with Adobe Commerce (on-prem) : 2.3 2.4
- Compatible with Magento Open Source : 2.3 2.4
- Stability: Stable Build
-
Description:
1. Updated primary identifier to fetch from configuration
2. Introduced New grouping version V2
3. New screen to get the current active coupons for the customer
4. Update capillary id if customer already exists on customer login
1.2.0:
- Compatible with Adobe Commerce (cloud) : 2.3 2.4
- Compatible with Adobe Commerce (on-prem) : 2.3 2.4
- Compatible with Magento Open Source : 2.3 2.4
- Stability: Stable Build
-
Description:
Plugin support for multiple stores
Ability to configure the mobile number as primary key
1.0.1:
- Compatible with Adobe Commerce (cloud) : 2.3 2.4
- Compatible with Adobe Commerce (on-prem) : 2.3 2.4
- Compatible with Magento Open Source : 2.3 2.4
- Stability: Stable Build
-
Description:
- Added compatibility to support Enterprise Edition and ECE
- Updated licence agreement
1.0.0:
- Compatible with Magento Open Source : 2.3 2.4
- Stability: Stable Build
-
Description:
- Added admin panel configuration for all the features
- Customer add/update feature along with extended and custom fields
- On place order, add transaction to capillary
- Points and coupon redemption for a customer while placing order
- Enabled group customer feature for points and coupon redemption and history
- Add new menu and pages in admin panel for adding customer fields, transaction fields and payment mapping data
- Pilot program feature provided along with providing field name and its value
- New pages for coupon history, points details and transaction history
- A widget for available points and current slab
- Progress tracker data, helper function/ API to get the details of the customer slab data
Support
Back to topThe best place to start if you need help with a specific extension is to contact the developer. All Adobe Commerce developers have both a contact email and a support email listed.
Contact Vendor