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FAQ & Product Questions

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Overview

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FAQ & Product Questions extension is an essential tool for Magento store owners who want to improve customer engagement and reduce the workload on customer support. This extension allows customers to ask product-related questions and view answers directly on the product page, enhancing their shopping experience and trust in your store.

By adding a dedicated FAQ section to each product page, store owners can address common queries before customers even have to ask. This extension is a great way to ensure customers are well-informed and can quickly make purchase decisions. It also benefits your SEO strategy by providing indexed, relevant content on product pages.

Features

  • Customer Engagement: Allow your customers to ask questions about products and get answers directly from your store.
  • FAQ Management: Easily manage and add frequently asked questions for each product.
  • SEO Benefits: The added content is indexed by search engines, improving your site’s visibility in search results.
  • Reduces Support Tickets: By addressing common concerns upfront, the extension reduces the need for customer support inquiries.
  • Increased Trust and Conversions: Customers trust stores that provide transparent product details, helping to improve conversion rates.

Support

If you need help with this plugin, please contact us at hello@bytestechnolab.com.

Queries?

Please visit our store for more information about this extension. If you have any questions regarding this extension, feel free to contact us at hello@bytestechnolab.com. We'd be happy to help you!

Technical Specifications

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Seller profile

Bytes Technolab

Seller contact

E-mail

Current Version

1.0.7

Adobe Commerce platform compatibility

Adobe Commerce (cloud): 2.4 (current), 2.3 (obsolete)

Adobe Commerce (on-prem): 2.4 (current), 2.3 (obsolete)

Magento Open Source: 2.4 (current), 2.3 (obsolete)

Type

Stable Build

Updated

11 March, 2025

Categories

Extensions, Marketing, SEO/SEM, Marketing Automation, Advertising

Documentation

User Guides

License Type

GNU General Public License 3.0 (GPL-3.0)

Policy

Privacy Policy

Quality Report

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Installation & Varnish Tests

Passed

Coding Standard

Passed

Plagiarism Check

Passed

Malware Check

Passed

Marketing Review

Passed

Manual Testing

Passed

All tests were conducted on the latest versions of Adobe Commerce that existed for the compatible release lines at the moment of the extension submission. Latest versions of all other software were used, as applicable.

Release Notes

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1.0.7:

  • Compatible with Adobe Commerce (cloud) : 2.3 2.4
  • Compatible with Adobe Commerce (on-prem) : 2.3 2.4
  • Compatible with Magento Open Source : 2.3 2.4
  • Stability: Stable Build
  • Description:

    FAQ answer tab allows you to add HTML to make a proper question.

1.0.6:

  • Compatible with Adobe Commerce (cloud) : 2.3 2.4
  • Compatible with Adobe Commerce (on-prem) : 2.3 2.4
  • Compatible with Magento Open Source : 2.3 2.4
  • Stability: Stable Build
  • Description:

    compatible with the latest Magento version, 2.4.7.p1

1.0.5:

  • Compatible with Adobe Commerce (cloud) : 2.3 2.4
  • Compatible with Adobe Commerce (on-prem) : 2.3 2.4
  • Compatible with Magento Open Source : 2.3 2.4
  • Stability: Stable Build
  • Description:

    compatible with the latest Magento version 2.4. 6 and PHP 8.2

1.0.4:

  • Compatible with Adobe Commerce (cloud) : 2.3 2.4
  • Compatible with Adobe Commerce (on-prem) : 2.3 2.4
  • Compatible with Magento Open Source : 2.3 2.4
  • Stability: Stable Build
  • Description:

    Improvement:- Show FAQs on the categories page.
    Improvement:- All Page in Mark up FAQs with structured data.

1.0.3:

  • Compatible with Adobe Commerce (cloud) : 2.3 2.4
  • Compatible with Adobe Commerce (on-prem) : 2.3 2.4
  • Compatible with Magento Open Source : 2.3 2.4
  • Stability: Stable Build
  • Description:

    initial release

1.0.2:

  • Compatible with Adobe Commerce (cloud) : 2.3 2.4
  • Compatible with Adobe Commerce (on-prem) : 2.3 2.4
  • Compatible with Magento Open Source : 2.3 2.4
  • Stability: Stable Build
  • Description:

    Add Some New Features.
    -Show product FAQs On selected categories pages.
    -All pages markup your FAQs With structured data.

1.0.1:

  • Compatible with Adobe Commerce (cloud) : 2.3 2.4
  • Compatible with Adobe Commerce (on-prem) : 2.3 2.4
  • Compatible with Magento Open Source : 2.3 2.4
  • Stability: Stable Build
  • Description:

    Compatibility with the latest Magento 2.4.4

1.0.0:

  • Compatible with Adobe Commerce (cloud) : 2.3 2.4
  • Compatible with Adobe Commerce (on-prem) : 2.3 2.4
  • Compatible with Magento Open Source : 2.3 2.4
  • Stability: Stable Build
  • Description:

    initial release

Support

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The best place to start if you need help with a specific extension is to contact the developer. All Adobe Commerce developers have both a contact email and a support email listed.

Contact Vendor

Q & A

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Reviews

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