QuickContactForm

The quick contact form extension is a module developed to provide a quick and easy way for customers to contact store owners. This extension allows users to fill out a simple contact form available throughout the website. The form can include fields for customer details, comments, and file uploads, making it versatile for various purposes such as customer inquiries, feedback, and support requests.

Business Value

The quick contact form extension brings significant business value to online stores by enhancing customer interaction and engagement. Here are some key points:

Improved Customer Communication:

Facilitates quick and easy communication between customers and store owners.

Enhances customer satisfaction by providing a seamless way to address inquiries and feedback.

Increased Customer Engagement:

Encourages customers to reach out with questions or concerns, leading to more engagement.

Helps in building trust and loyalty as customers feel their voices are heard and valued.

Enhanced Support Efficiency:

Streamlines the process of handling customer queries and support requests.

Allows for better tracking and management of customer communications, leading to more efficient resolution of issues.

Boost in Conversion Rates:

By addressing customer concerns promptly, the extension can help reduce cart abandonment and increase conversion rates.

Ensures that potential customers receive timely assistance, making them more likely to complete their purchases.

Features List

Customizable Contact Form:

•     Easily customizable fields to gather necessary customer information.
•  Supports file attachments for detailed customer inquiries

 Email Notifications:

•  Sends email notifications to store owners with customer details and messages.
•  Configurable email templates to match the store’s branding.

Admin Configuration:

• Enable/disable the extension from the admin panel.
• Set email recipients, subject lines, and sender details.
• Customize success messages, button texts, and form appearance.

 Popup Form:

The contact form can appear as a popup, making it accessible from any page without navigating away.

Configurable close time for the popup form.

Sticky Button:

A sticky button that remains visible on all pages, providing easy access to the contact form.

Success Message:

Configurable success message displayed after form submission.

File Uploads:

Supports file uploads with configurable limits to gather more detailed information from customers.

How Does The Extension Work?

Installation and Configuration:

Install the extension and configure it from the Magento admin panel.

Set the necessary options such as enable/disable the form, email settings, and form field customization.

Frontend Integration:

The contact form can be accessed via a sticky button that remains visible on all pages.

Alternatively, the form can be displayed as a popup when customers click on the sticky button.

Form Submission:

Customers fill out the contact form with their details and submit it.

The form supports file uploads, which are included in the email sent to the store owner.

 Email Notification:

Upon form submission, an email is sent to the configured store owner’s email address.

The email includes all customer details, comments, and any attached files.

Admin Management:

Store owners receive and review the emails, addressing customer queries promptly.

Files are automatically deleted from the server after the email is sent to ensure security and save storage space.

Benefits

Enhanced Customer Experience:

Provides a quick and straightforward way for customers to contact the store, improving their overall experience.

Increased Efficiency:

Streamlines communication processes, allowing store owners to respond to customer queries efficiently.

Customizability:

Highly customizable form fields and email templates ensure the extension meets the specific needs of the business.

Improved Engagement:

Encourages more customer interactions, leading to higher engagement and satisfaction.

Security and Management:

Secure handling of customer data and attachments, with automatic deletion of files post-email delivery.

Branding Consistency:

Customizable email templates and form appearance to maintain consistent branding.

The quick contact form extension is a powerful tool for Magento 2 stores aiming to improve customer communication and engagement, leading to better customer satisfaction and potentially higher conversion rates.

Support Policy

You get free 3 months of technical support included.

You can buy a 6 or 12-month extended support agreement.

For issues, please create a ticket or send an email to pramod@bluethinkinc.in

Free lifetime updates of the module.