Product Enquiry

Overview

The Product Inquiry extension is designed to facilitate customer engagement & increase sales by addressing product-related questions effectively.

Features List

1. Customer Inquiry Submission: Both registered & unregistered customers can submit inquiries about products directly from category & product pages.

2. Admin Notification: Store administrators receive email notifications whenever a new inquiry is submitted, ensuring timely response & customer satisfaction.

7. Inquiry Overview: The backend dashboard provides an overview of all inquiries, including details such as the customer's name, email address, product, & inquiry message.

How Does The Extension Work?

1. Customer Inquiry Submission Accessibility: Customers, whether registered or unregistered, can easily access the inquiry form from the category & product pages on your store.

2. Form Submission: Customers fill out the inquiry form, providing their name, email address, & message detailing their question or query about the product.

3. Submission Validation: The extension validates the submitted information & ensures that all required fields are filled out before allowing the inquiry to be submitted.

4. Admin Notification Real-Time Notification: Whenever a customer submits a new inquiry, the store administrators receive instant email notifications.

5. Email Content: The notification email contains essential details such as the customer's name, email address, & the product they inquired about, enabling administrators to quickly identify & respond to the inquiry.

6. Backend Management Centralized Inquiry Management: Administrators can conveniently manage all product inquiries from the Magento backend.

7.Inquiry Overview: The backend dashboard provides an overview of all inquiries, including details such as the customer's name, email address, product, & inquiry message.

8. Response Workflow: Admins can view, respond to, & track the status of inquiries, ensuring timely & personalized responses to customer queries.9.Additional Actions: Administrators have the option to archive inquiries, mark them as resolved, or take any other necessary actions to manage inquiries effectively.

10. Customer Interaction Response Handling: Administrators can respond to customer inquiries directly from the backend, providing accurate information & addressing customer concerns promptly.

11. Customer Communication: Customers receive personalized responses to their inquiries via email, fostering positive interactions & enhancing their overall shopping experience.

12. Follow-Up: Administrators can engage in follow-up communication with customers as needed, ensuring that their questions are fully addressed & their

3. Submission Validation: The extension validates the submitted information.