LoginAsCustomer

Magneto 2's "Login as Customer" feature empowers administrators to log in as customers, gaining a firsthand perspective of their store experience. This functionality facilitates troubleshooting, order assistance, and overall customer support. By accessing the store from the customer's viewpoint, admins can swiftly address issues, make necessary adjustments, and guide customers through their purchase journey. It enhances customer service by enabling direct assistance and problem-solving, ultimately fostering a smoother and more satisfactory shopping experience for users.

Business Value

Magneto 2 log-in as a Customer allows the admin to log in as a customer to view the store from the customers' point of view, take actions on their behalf, and help them with their orders.

Features List

1. The admin can enable/disable the module from the admin panel.
2. The admin can enable/disable Send Admin Login Notification to customers from the admin panel.
3. The admin can add an Email Subject from the admin panel.
4. The admin can add Email Sender from the admin panel.
5. The admin can manage the Email Template from the admin panel.
6. The admin can manage the Select Option show button layout from the admin panel.
7. Select email sender and its template for sending an email notification to customers on admin login as a customer.
8. Facilitates the "Login as Customer" action button in the customer's grid and sales order grid.

Facilitates "Login as Customer" button on:

1. Customer edit page
2. Order view page
3. Invoice view page
4. Shipment view page
5. Credit memo view page