Overview
Back to topBloomreach Engagement combines the powers of a customer data platform, an email service provider, artificial intelligence, marketing automation, and web personalization so you can create marketing campaigns across all channels that drive revenue.
Built for marketers to be easy to use and help them generate the results that would be impossible, or extremely time consuming with any other tool.
Become the marketer you always knew you could be with the power of Bloomreach Engagement.
Plugin’s Goals
Bloomreach Engagement plugin’s primary goal is to enable faster integration with your Magento store. It enables a few key integrations immediately with possible changes needed depending on your level of customization of the Magento platform.
Integrations that plugin enables:
- Customer Data Feed
- Purchase Events Feed
- Product Feed
- Basic Web Tracking
- Cross-device Identity Resolution for Logged-in Visitors
With these integrations you can immediately start deploying automations, triggered campaigns, and web personalization that will help you grow the revenue of your store. See some of the examples below.
Use Case Examples
Cross-channel Abandoned Cart Scenario
Start sending out smart reminders to people who’ve started a purchase and didn’t finish. Go beyond email and include other channels like push notifications, SMS, WhatsApp, or remarketing campaigns. All with a fully customizable logic that allows you to make sure all of the customers get the message while not bombarding any of them with needless communications.
Personalized Email Campaigns
Full personalization capabilities for your email campaigns powered by real-time customer understanding. The personalization capabilities include triggers, optimal send time, injecting customer data into an email (e.g. first name), layout, product recommendations, and more. For example, an automated email with products that the customer has browsed and are now in promotion is a popular campaign many of our customers have seen great results with.
On-site Banners and Pop-ups
Impact the customer experience in real-time with behavioural nudges like “X customers are looking at this product”, gather leads with pop-ups that appear at just the right time, or learn about more customers using our weblayers feature.
For more examples and actual results check out our case studies.
Technical Specifications
Back to topSeller profile
Seller contact
Integrator
Current Version
1.1.2
Adobe Commerce platform compatibility
Adobe Commerce (cloud): 2.4 (current), 2.3 (obsolete)
Adobe Commerce (on-prem): 2.4 (current), 2.3 (obsolete)
Magento Open Source: 2.4 (current), 2.3 (obsolete)
Type
Beta Build
Updated
27 January, 2025
Categories
Extensions, Marketing, Email Marketing, CRM, Marketing Automation
Supported Browsers
Chrome, Firefox, Safari, Edge
Quality Report
Back to topAll tests were conducted on the latest versions of Adobe Commerce that existed for the compatible release lines at the moment of the extension submission. Latest versions of all other software were used, as applicable.
Release Notes
Back to top1.1.2:
- Compatible with Adobe Commerce (cloud) : 2.4
- Compatible with Adobe Commerce (on-prem) : 2.4
- Compatible with Magento Open Source : 2.4
- Stability: Beta Build
-
Description:
- Changes
- The default store view value is now used for category and product names in tracking, ensuring consistent and accurate data representation across reports
- Introduced the ability to set field types in bloomreach_entity_mapping.xml. All fields now have predefined types, enabling better standardization and control over entity mapping
- Fixes
- Fixed an issue where an error occurred when the SKU was missing for order items
1.1.1:
- Compatible with Adobe Commerce (cloud) : 2.4
- Compatible with Adobe Commerce (on-prem) : 2.4
- Compatible with Magento Open Source : 2.4
- Stability: Beta Build
-
Description:
- Fixes
- Resolved issues with configuring the Customers Feed import
- Corrected the order of category levels
- Fixed incorrect value types for fields such as price, qty, and others
- Resolved an issue where customer_id and email_id were not tracked when a new customer was created
- Additions
- Added compatibility with PHP 8.3
- Added compatibility with Magento 2.4.7-p3
- Introduced the ability to configure searchable fields for Products Feed and Variants Feed
- Added the sku field to the Purchase Items Feed
- Improvements
- Enhanced the Export Queue Clean Up cron job
- Enhanced the Progress Log in the Initial Import Grid
- Improved the module uninstallation process by ensuring module log files are deleted
- Changes
- Discontinued compatibility with Magento versions lower than 2.4.0
- Country names are now tracked in English instead of being translated
1.1.0:
- Compatible with Adobe Commerce (cloud) : 2.3 2.4
- Compatible with Adobe Commerce (on-prem) : 2.3 2.4
- Compatible with Magento Open Source : 2.3 2.4
- Stability: Beta Build
-
Description:
- Fixed guest cart merging after logging in as customer
- Improved the performance for processing large amount of orders
1.0.0:
- Compatible with Adobe Commerce (cloud) : 2.3 2.4
- Compatible with Adobe Commerce (on-prem) : 2.3 2.4
- Compatible with Magento Open Source : 2.3 2.4
- Stability: Beta Build
-
Description:
- Implemented new UI for Initial Import configuration
- Implemented new UI for Export Queue
- Added different types of ACL resources.
- Added the ability to download log files on the Export Queue page
- Added new system configurations
- Added the ability to enable/disable real time updates for each feed type separately
- Added the ability to enable/disable each type of feed separately
- Added the ability to change registered mapping
- Added the ability to track frontend events to the dataLayer
- Added the ability to notify the user by e-mail about errors
- Performance improvements
0.9.6:
- Compatible with Adobe Commerce (cloud) : 2.3 2.4
- Compatible with Adobe Commerce (on-prem) : 2.3 2.4
- Compatible with Magento Open Source : 2.3 2.4
- Stability: Beta Build
-
Description:
- Improved the sending flow, by skipping the entities that are not configured
- Added the Admin system notification if some errors were thrown while the import is processing
- Added PHP 8.2 compatibility
- Added Magento 2.4.6 compatibility
- Fixed the PayPal orders are not being synced
- Fixed catalog updates are not being sent
0.9.5:
- Compatible with Adobe Commerce (cloud) : 2.3 2.4
- Compatible with Adobe Commerce (on-prem) : 2.3 2.4
- Compatible with Magento Open Source : 2.3 2.4
- Stability: Beta Build
-
Description:
- Improved the retry mechanism using the "exponential backoff" with jitter
- Added a button to validate the entered credentials
- Fixed the exception being thrown when uninstalling a fresh installed module
- Fixed the separator for prices higher than $1000
0.9.4:
- Compatible with Adobe Commerce (cloud) : 2.3 2.4
- Compatible with Adobe Commerce (on-prem) : 2.3 2.4
- Compatible with Magento Open Source : 2.3 2.4
- Stability: Beta Build
-
Description:
- Improved the queue failed retry mechanism
- Added module's clearing configs and all related data, on uninstalling
- Added customer anonymization after its deletion from Magento
- Added debugging mode
- Added the prevention to avoid triggering the imports multiple times
0.9.2:
- Compatible with Adobe Commerce (cloud) : 2.3 2.4
- Compatible with Adobe Commerce (on-prem) : 2.3 2.4
- Compatible with Magento Open Source : 2.3 2.4
- Stability: Beta Build
-
Description:
This is the first release of the Bloomreach Magento integration extension.
Support
Back to topThe best place to start if you need help with a specific extension is to contact the developer. All Adobe Commerce developers have both a contact email and a support email listed.
Contact Vendor