LiveTrack Commerce

Bliss Web Solution’s LiveTrack Commerce extension for Magento gives store admins real-time visibility into customer activity, helping them monitor who’s online and which pages they’re currently viewing.

Introducing our LiveTrack Commerce of the exact page a customer is currently viewing, customer engagement, and increase conversions. This extension adds a dynamic dashboard to your Magento admin panel, showing live customer sessions along with the URLs they are browsing. It’s perfect for tracking high-traffic moments, spotting popular pages, and making informed decisions to enhance the shopping experience on the fly.nce.

Features:

• Real-Time Online Customer Tracking of an exact page a customer is currently viewing, customer engagement, and increase conversions. This extension adds a dynamic dashboard to your Magento admin panel, showing live customer sessions along with the URLs they are browsing. It’s perfect for tracking high-traffic moments, spotting popular pages, and making informed decisions to enhance the shopping experience on the fly.
• "Current Page" Field for Live Navigation Insights
  Admins can now track customer movements in real time, helping them:
  • Identify popular pages and optimize site content.
  • Monitor checkout behaviour and detect potential issues.
  • Proactively assist customers based on their browsing activity.
• IP Address Visibility
  Captures the visitor's IP address, allowing admins to:
  • Identify geographical trends and user location patterns.
  • Strengthen store security and detect suspicious activity.
  • Enhance customer support by associating sessions with IP-based insights.
• Smarter Decision-Making for Deployments
  With real-time visibility into customer activity, admins can make informed decisions on when to deploy updates or perform maintenance.
  • Avoid disruptions by postponing deployments if many customers are in the checkout process.
  • Minimize downtime impact by scheduling updates during low-traffic periods.
  • Ensure a seamless shopping experience by preventing interruptions during peak browsing times.

Benefits:

• Enhanced User Experience – Address customer concerns proactively by understanding their browsing journey.
• Reduced Cart Abandonment – Track customers in checkout and take action to improve conversions.
• Smarter Maintenance Planning – Deploy updates at the right time to prevent disruptions and maintain a seamless shopping experience.