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Askful Smart Product FAQs

by Askful
This is an Integration with a Third Party Service. Other charges and fees may be required to use this extension on your Store
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Trader Information

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Overview

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Turn hesitant browsers into confident buyers. Askful transforms your  product pages into interactive, high-converting experiences by instantly answering customer questions using your product data, CMS content, and customer reviews. Help shoppers get the clarity they need — without leaving the page or waiting for support — so they can buy with confidence.

By embedding Askful’s widget through this extension, merchants can deliver a seamless shopping experience that boosts conversion rates and reduces abandoned carts. Instead of relying on static FAQs or waiting for a response via chat, shoppers get dynamic, AI-generated answers based on your actual product information. Whether you're selling technical equipment, fashion items, or home goods, Askful ensures that your customers have the clarity they need to complete their purchase.

After connecting your store through this extension, Askful automatically pulls your product catalog, customer reviews, and any relevant policies. Our AI then generates product-specific FAQs that are embedded via a lightweight script. The result: smarter product pages that handle common pre-sale questions instantly.

This extension is ideal for merchants looking to increase their online store's performance, reduce the burden on support teams, and provide a better customer experience without complex setup. It’s especially useful for stores with high volumes of products or technical specifications where customer hesitation is common.

Features

  • Instantly answers product-specific customer questions using AI
  • Connects directly with your product catalog
  • Automatically generates FAQs from product data, reviews, and CMS content
  • Reduces bounce rate and cart abandonment by resolving doubts in real time
  • Light script embed keeps performance fast and installation simple
  • Support for CSV uploads available for stores not yet integrated
  • Reduces support tickets by handling repetitive questions before checkout
  • Customizable widget design to match your store’s look and feel
  • Zero-code setup after initial integration  

Demo

Account and Pricing

An additional Askful account is required, and additional fees apply. The account is not created during extension installation. To create an account, please visit the Askful. For more details about available plans and pricing, visit the Askful pricing page.

Technical Specifications

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Seller profile

Askful

Seller contact

E-mail

Integrator

Askful

Current Version

1.0.0

Adobe Commerce platform compatibility

Adobe Commerce (cloud): 2.4 (current)

Adobe Commerce (on-prem): 2.4 (current)

Magento Open Source: 2.4 (current)

Type

Stable Build

Updated

22 May, 2025

Categories

Extensions, Customer Support

Supported Browsers

Chrome, Safari

Documentation

User Guides

License Type

MIT License (MIT)

Policy

Privacy Policy

Quality Report

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Installation & Varnish Tests

Passed

Coding Standard

Passed

Plagiarism Check

Passed

Malware Check

Passed

Marketing Review

Passed

Manual Testing

Passed

All tests were conducted on the latest versions of Adobe Commerce that existed for the compatible release lines at the moment of the extension submission. Latest versions of all other software were used, as applicable.

Release Notes

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1.0.0:

  • Compatible with Adobe Commerce (cloud) : 2.4
  • Compatible with Adobe Commerce (on-prem) : 2.4
  • Compatible with Magento Open Source : 2.4
  • Stability: Stable Build
  • Description:

    - Integration API Keys automatically generated from the module's settings.
    - Products REST API extended to include customer reviews, attribute values and category names
    - Embed Widget API in the product pages

Support

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The best place to start if you need help with a specific extension is to contact the developer. All Adobe Commerce developers have both a contact email and a support email listed.

Contact Vendor

Q & A

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Reviews

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