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Product Question And Answer

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Trader Information

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Overview

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Product Questions & Answers adds a moderated question-and-answer section to your Magento product pages. Shoppers ask about sizing, materials, compatibility or delivery on the page where they are deciding — and your answer stays there, working for every visitor who follows.

Every question is held for review before it is published. Nothing a stranger types reaches your storefront until you approve it.

On the storefront

Approved questions appear in a clean accordion inside the product detail area, alongside Details and Reviews. Shoppers expand an answer, mark it helpful, and can ask their own question without the page reloading. After submitting, they see their question marked "Awaiting review" with a clear confirmation — never an empty list that makes them wonder whether it worked. Leave an email address, and they are notified the moment you answer.

In the admin

All submitted questions sit in one place, with pending ones sorted to the top and the asker's email beside each. Write the answer, set the status to Approved, and the storefront updates immediately — no cache flush needed. Assign a question to a single product, to several, or to every product in the catalogue. You can also publish your own entries for the questions you already get asked every week.

Key features

  • Q&A section on product pages — renders on any theme, no Page Builder required
  • Moderation queue: pending questions first, each with the asker's email
  • Approve or hold each question with an explicit status control
  • Automatic email to the shopper when their question is answered
  • Like / dislike voting, limited to one vote per visitor so counts stay meaningful
  • Up to three image attachments per question (JPG/PNG, 2 MB each)
  • Assign questions to one product, several, or all products
  • Dedicated admin permission, so staff can moderate without wider Content access
  • Built-in spam protection and submission rate limiting
  • Fully translatable — every storefront and admin string
  • AJAX submission, with no page reload

Why merchants use it

  • Answer a sizing or compatibility question once, and it sells the product to everyone who reads it afterwards
  • Cut repetitive pre-sales tickets by putting the answers where the question occurs
  • Build trust with transparent, moderated product information

Compatibility

Adobe Commerce and Magento Open Source 2.4.4 – 2.4.9 · PHP 8.1 – 8.5. Installs by Composer or manually into app/code. Adds two database tables and one admin menu entry, and modifies no core files.

See it in action

Live demo: https://m249.appifycommerce.com/ Video walkthrough: https://www.youtube.com/watch?v=HIoO-yjdzrA

Support

support@appifycommerce.com — user guide and installation guide are attached to this listing.

Technical Specifications

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Seller profile

AppifyCommerce Admin

Seller contact

E-mail

Current Version

1.0.8

Adobe Commerce platform compatibility

Adobe Commerce (cloud): 2.4 (current)

Adobe Commerce (on-prem): 2.4 (current)

Magento Open Source: 2.4 (current)

Type

Stable Build

Updated

08 August, 2026

Categories

Extensions, Customer Support

Supported Browsers

Chrome, Firefox, Opera, Safari, Edge, IE

Documentation

Installation Guides

User Guides

License Type

Apache License 2.0

Policy

Privacy Policy

Quality Report

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Installation & Varnish Tests

Passed

Coding Standard

Passed

Plagiarism Check

Passed

Malware Check

Passed

Marketing Review

Passed

Manual Testing

Passed

All tests were conducted on the latest versions of Adobe Commerce that existed for the compatible release lines at the moment of the extension submission. Latest versions of all other software were used, as applicable.

Release Notes

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1.0.8:

  • Compatible with Adobe Commerce (cloud) : 2.4
  • Compatible with Adobe Commerce (on-prem) : 2.4
  • Compatible with Magento Open Source : 2.4
  • Stability: Stable Build
  • Description:

    Fixed: the Questions & Answers section did not appear on product pages using the
    default page layout. It now attaches to the standard product details area and works
    on all themes.

    Fixed: manual installations on Linux failed with "Class not found" because the
    package folder case did not match the module namespace. The folder is now Pqa.

    Fixed: approved answers stayed hidden on stores with the full-page cache enabled
    until the cache expired. Approving or editing now refreshes the storefront
    immediately.

    Fixed: removed a leftover demo page that listed questions awaiting moderation.

    Added: question status control (Pending review / Approved) and a moderation queue
    that lists pending questions first, with the asker's email.

    Added: shoppers who leave an email are now notified when their question is answered.

    Added: a dedicated admin permission resource, so staff can moderate Q&A without
    broader Content access.

    Improved: after submitting, shoppers see their question marked "Awaiting review"
    instead of an empty list.

    Improved: one vote per visitor per question; spam protection and rate limiting on
    the submission form; all interface text is now translatable.

    Improved: database index added for faster question lookup on product pages.

    Compatibility: PHP 8.1-8.5 (was 8.3-8.5), verified on Magento 2.4.6, 2.4.8 and 2.4.9.

1.0.7:

  • Compatible with Adobe Commerce (cloud) : 2.4
  • Compatible with Adobe Commerce (on-prem) : 2.4
  • Compatible with Magento Open Source : 2.4
  • Stability: Stable Build
  • Description:

    With new magento version

Support

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The best place to start if you need help with a specific extension is to contact the developer. All Adobe Commerce developers have both a contact email and a support email listed.

Contact Vendor

Q & A

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Reviews

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