Annex Cloud Loyalty Experience Platform

Bring your customer experience vision to life with a robust platform designed for even the most complex global brands. Annex Cloud offers a highly configurable Loyalty Experience Platform™ designed to help you create and manage sophisticated enterprise loyalty programs that truly resonate with your customers.   

Our platform empowers you to:

• Personalize experiences: Collect unlimited zero- and first-party data to deliver tailored rewards, gamification, and more.
• Drive engagement: Encourage customer participation through social sharing, surveys, contests, and reviews.
• Optimize your loyalty program: Easily configure and manage loyalty activities that drive customer behavior throughout their journey.
• Integrate loyalty across channels: A dedicated implementation team connects loyalty to your Adobe tech stack.
• Manage multiple brands and regions: Global control with local autonomy for complex programs.

Features:

• Progressive Profiling: Collect unlimited loyalty attributes across channels.
• Flexible rewards: Offer points, discounts, tiered rewards, and more.
• Gamification: Increase engagement with badges, leaderboards, and challenges.
• Personalized experiences: Deliver tailored offers based on customer behavior and preferences.
• Omnichannel loyalty: Align loyalty to all customer touchpoints with 125+ API integrations.
• Data-driven insights: Analyze customer data to optimize your loyalty program and improve customer satisfaction.

Benefits for Adobe Users:

• Increased customer lifetime value: Drive repeat purchases and referrals.
• Improved customer loyalty: Build stronger relationships with your customers.
• Enhanced brand reputation: Foster positive word-of-mouth and increase customer advocacy.
• Continuous program improvement: Take advantage of SaaS product releases to future-proof loyalty.

The Loyalty Extension offers an easy and seamless way to implement a loyalty program. With its simple installation process, the extension can be quickly set up using a detailed implementation guide.

This extension supports the entire customer loyalty journey, covering every step from program enrollment to redeeming rewards. The Reward Dashboard offers members complete visibility into their loyalty activities, including:  

• Loyalty status and interactions
• Eligible rewards available for redemption  
• Redemption history
• Membership benefits  
• And more  

Installation and Configuration  

The extension is installed by uploading it to the specified folder and path on the server. Once uploaded, administrators complete the configuration through the Magento Store Admin by entering the necessary data provided by Annex Cloud. 

With just a few steps, businesses can integrate Annex Cloud's Loyalty Program and begin leveraging its powerful features to enhance customer engagement. 

Account & Pricing

Ready to take your loyalty program to the next level?

For pricing information or to request a demo, please contact us at AnnexCloud.com.