Overview
Back to topCX Monitoring solution allows you to make better data-driven decisions by getting the full picture of what’s happening in your digital ecosystem. We offer more than 100 key performance indicators (KPIs) that are calibrated to your specific business thresholds – while our competitors only monitor a fraction. These KPIs provide real-time insights into the metrics that matter most to your digital success. Stay ahead of the competition by leveraging our constantly evolving KPIs, which are based on customer feedback and industry best practices. The solution is based on the Splunk Cloud Platform.
Pricing:
Please contact sales@aiopsgroup.com for pricing information.
Feature:
- cronjob failures
- payment integration failures and outages
- third party integration failures and outages
- issues within the checkout process
- issues with product data flow such as catalog imports, inventory imports, and price books imports
The solution is integrated with all major incident tracking systems like Jira service desk, ServiceNow, PagerDuty, etc. as well as all instant messaging apps like MS Teams, Slack, and SMS.
Please note that usage of this connector requires an additional dashboard app and license to operate fully. Contact us at sales@aiopsgroup.com for more information
Highlights:
What?
CX Monitoring for Adobe Commerce Cloud provides e-commerce businesses with:
- aggregation of logs
- ingestion of order lifecycle events
- ingestion of catalog, inventory, and price books metrics
- dashboards for visualizing transactional and operational metrics
- alerts for detecting transactional and operational issues
- monitoring of 100+ business KPIs
Why?
- Protect revenue
- Reduce maintenance cost
- Capture existing revenue in the system
- Fast MTTD and FTR times
How?
The solution consists of:
- Splunk data addon for logs and order lifecycle events
- CX Monitoring solution allows you to make better data-driven decisions by getting the full picture of what’s happening in your digital ecosystem. We offer more than 100 key performance indicators (KPIs) that are calibrated to your specific business thresholds – while our competitors only monitor a fraction. These KPIs provide real-time insights into the metrics that matter most to your digital success. Stay ahead of the competition by leveraging our constantly evolving KPIs, which are based on customer feedback and industry best practices. The full solution is based on the Splunk Cloud Platform.
- Splunk cloud application for detecting issues and visualizing KPIs
Technical Specifications
Back to topSeller profile
Seller contact
Integrator
Current Version
1.0.3
Adobe Commerce platform compatibility
Adobe Commerce (cloud): 2.4 (current)
Adobe Commerce (on-prem): 2.4 (current)
Magento Open Source: 2.4 (current)
Type
Stable Build
Updated
21 November, 2024
Categories
Extensions, Reporting & Analytics
Supported Browsers
Chrome, Firefox, Opera, Safari, Edge, IE
Documentation
License Type
Open Software License 3.0 (OSL-3.0)
Policy
Quality Report
Back to topAll tests were conducted on the latest versions of Adobe Commerce that existed for the compatible release lines at the moment of the extension submission. Latest versions of all other software were used, as applicable.
Release Notes
Back to top1.0.3:
- Compatible with Adobe Commerce (cloud) : 2.4
- Compatible with Adobe Commerce (on-prem) : 2.4
- Compatible with Magento Open Source : 2.4
- Stability: Stable Build
-
Description:
Version 1.0.3 include following change.
1. AIOPS Monitoring name changed to CX Monitoring
2. Change the support email to aiopsmonitoring@aiopsgroup.com
1.0.2:
- Compatible with Adobe Commerce (cloud) : 2.4
- Compatible with Adobe Commerce (on-prem) : 2.4
- Compatible with Magento Open Source : 2.4
- Stability: Stable Build
-
Description:
Version 1.0.2 contain the following API Endpoints.
API Endpoint for CronJob Status
API Endpoint for Listing all available log files
API Endpoint for detail of Log Files according to ByteRange Specified
Support
Back to topThe best place to start if you need help with a specific extension is to contact the developer. All Adobe Commerce developers have both a contact email and a support email listed.
Contact Vendor