Customer Feedback Form with Hyva

Aimsinfosoft Feedback Form - Collect Customer Feedback Effortlessly

Turn every storefront visit into an opportunity to listen. Aimsinfosoft Feedback Form adds a lightweight, fully customizable feedback widget to your Magento/Adobe Commerce store, allowing customers to share their experience in seconds without leaving the page they are viewing.

A floating "Feedback" button appears on the storefront and opens a clean popup form when a customer clicks it. There are no page reloads or redirects, providing customers with a fast and convenient feedback experience.

The extension is also compatible with Hyvä themes. The storefront widget is built with vanilla JavaScript and does not depend on jQuery, RequireJS, or external JavaScript libraries.

Features

• Fully configurable feedback popup with store-view-level settings.
• Customizable popup title and brand colors for the feedback button, header, and action buttons.
• Create and manage unlimited custom feedback questions from the Magento admin panel.
• Support for Text, Select, Radio, and Rating question types.
• Built-in 5-point emoji rating scale: Bad, Okay, Good, Great, and Excellent.
• Display all feedback questions on a single screen or use Step-by-Step mode.
• Next and Previous navigation for Step-by-Step feedback forms.
• Require customers to provide an email address or allow anonymous feedback submissions.
• Configure whether customers can submit feedback multiple times.
• Display a thank-you screen to returning visitors after their first submission when resubmission is disabled.
• Mark individual feedback questions as required.
• Configure the display order of feedback questions.
• View all customer feedback submissions from a dedicated Magento admin grid.
• Filter and sort submissions by available information such as ID, email, store view, IP address, and submission date.
• View individual submissions with each question paired with the customer's answer.
• Configure questions, colors, and feedback behaviour independently for different store views.
• Built with dependency-free vanilla JavaScript for lightweight storefront performance.
• Compatible with modern Magento storefronts, including Hyvä themes.

Why Store Owners Love It

Feedback should not require a separate survey tool or complicated setup. Aimsinfosoft Feedback Form provides a complete feedback workflow, from an easy-to-use storefront popup to a centralized Magento admin area where submitted responses can be reviewed.

Store owners can customize the questions, appearance, submission rules, and display behaviour directly from Magento configuration while keeping customer feedback within their own store environment.