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Duplicate Order Prevention

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Overview

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Duplicate Order Prevention helps your store detect and stop repeated orders that happen by mistake. Before a new order is placed, the app quickly checks recent orders to see if the same customer has already ordered. You can set how far back the app should check, show a message to customers if a duplicate order is detected, and even compare shipping addresses to confirm if it's the same order. Everything can be managed easily from your Adobe Commerce Admin panel, including setup and settings.

Technical Specifications

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Seller profile

Magneto IT Solutions LLC

Seller contact

E-mail

Current Version

1.0.0

Adobe Commerce platform compatibility

Adobe Commerce (cloud): 2.4 (current)

Adobe Commerce (on-prem): 2.4 (current)

Type

Stable Build

Updated

08 April, 2026

Categories

Extensions, Shipping & Fulfillment

Documentation

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Policy

Privacy Policy

Release Notes

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1.0.0:

  • Compatible with Adobe Commerce (cloud) : 2.4
  • Compatible with Adobe Commerce (on-prem) : 2.4
  • Stability: Stable Build
  • Description:

    Duplicate Order Prevention helps your store detect and stop repeated orders that happen by mistake. Before a new order is placed, the app quickly checks recent orders to see if the same customer has already ordered.

    You can set how far back the app should check, show a message to customers if a duplicate order is detected, and even compare shipping addresses to confirm if it's the same order. Everything can be managed easily from your Adobe Commerce Admin panel, including setup and settings.

    - Stop accidental double orders before they’re placed.
    - Improve order data quality and reporting.
    - Reduce refunds and “charged twice” support tickets.
    - Protect customer trust with a clear, configurable duplicate message.
    - Flexible rules: lookback period, shipping-address check, custom message.

Support

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The best place to start if you need help with a specific extension is to contact the developer. All Adobe Commerce developers have both a contact email and a support email listed.

Contact Vendor

Q & A

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Reviews

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