Trader Information
Back to topOverview
Back to topRe-engage high-intent shoppers automatically
An abandoned cart does not have to mark the end of the customer journey. The Abandoned Cart Recovery app automatically sends relevant email reminders to shoppers who leave items in their carts, helping merchants reach them while their interest is still fresh. Define the audience, timing, content, and coupons for every campaign, without managing each follow-up manually.Key Features:
1. Create focused campaigns for different parts of your audience: - Set the campaign name, priority, and running dates; - Target by store view, customer group, and cart value; - Run campaigns with one email or a sequence of follow-ups. 2. Shape each email around your recovery strategy: - Define when a cart counts as abandoned and when each email goes out; - Attach a unique per-customer coupon or an existing cart price rule; - Use the included email template or a custom one built on it. 3. Track abandoned carts, emails sent, recovered carts, and recovery rate on a 30-day dashboard. 4. View emails awaiting delivery and cancel individual messages directly from the queue. 5. Review sent emails and their delivery statuses in a full sending history. 6. Automatically suppress addresses that unsubscribe and restore accidental opt-outs when necessary.Why choose Abandoned Cart Recovery
- Stay connected with shoppers who have already demonstrated clear purchase intent. - Replace repetitive manual follow-ups with a structured, automated communication flow. - Adapt messaging, timing, and incentives to different audiences and campaign goals. - Keep scheduled, delivered, and unsubscribed communications visible and manageable. Install the Abandoned Cart Recovery app and give interrupted checkouts another chance with timely, relevant reminders.Technical Specifications
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Current Version
1.0.0
Adobe Commerce platform compatibility
Adobe Commerce (cloud): 2.4 (current)
Adobe Commerce (on-prem): 2.4 (current)
Type
Stable Build
Updated
24 September, 2026
Categories
Extensions, Content & Customizations, Reporting & Analytics, Sales, Marketing
Release Notes
Back to top1.0.0:
- Compatible with Adobe Commerce (cloud) : 2.4
- Compatible with Adobe Commerce (on-prem) : 2.4
- Stability: Stable Build
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Description:
Release: the Abandoned Cart Recovery app is now available for installation.
Support
Back to topThe best place to start if you need help with a specific extension is to contact the developer. All Adobe Commerce developers have both a contact email and a support email listed.
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